Terms & Conditions

 

1. Introduction

Welcome to Flakito Detailing. By accessing our website, booking an appointment, or using our mobile detailing services, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully before scheduling any service.

2. Services Provided

Flakito Detailing provides professional mobile car detailing services, including but not limited to: interior cleaning, full details, deep cleaning, odor removal, and fleet maintenance.
All services are performed on-site at the customer’s chosen location within our service area.

3. Booking and Appointments

• Appointments can be made online, by phone, or through our contact form.

• A valid phone number or email is required to confirm your booking.

• We reserve the right to cancel or reschedule appointments due to weather, unsafe working conditions, or equipment issues.

• Customers must provide access to water and electricity when required, unless otherwise agreed.

4. Cancellations and Rescheduling

• Cancellations must be made at least 24 hours in advance.

• Same-day cancellations or no-shows may incur a fee of up to 50% of the quoted price.

• Repeated last-minute cancellations may result in refusal of future bookings.

5. Pricing and Payments

• All prices are subject to change based on vehicle size, condition, or location.

• Payment is due upon completion of the service unless otherwise stated.

• Accepted payment methods: cash, credit/debit card, or digital payment platforms.

• Promotional offers or discounts cannot be combined unless explicitly stated.

6. Liability and Vehicle Condition

• Flakito Detailing is not responsible for pre-existing damage, defects, or wear.

• Customers are encouraged to inspect the vehicle before and after service.

• We are not liable for items left inside the vehicle; please remove valuables before service.

• While we use industry-standard products and techniques, we are not liable for damage caused by existing clear coat failure, weak fabric, or aftermarket modifications.

7. Satisfaction Guarantee

We take pride in every detail. If you are not satisfied with your service, please contact us within 24 hours of completion so we can address your concern promptly.

8. Weather Policy

Outdoor services may be delayed or rescheduled due to rain, extreme heat, or unsafe conditions. If rescheduling is necessary, we will notify you as soon as possible.

9. Privacy Policy

Any personal information collected (such as name, phone number, address, or payment info) will be used solely for scheduling, communication, and service delivery purposes. We do not sell or share customer data. For more details, please review our Privacy Policy.

10. Changes to Terms

Flakito Detailing reserves the right to modify or update these Terms and Conditions at any time. Updates will be posted on our website with a new “Last Updated” date.